FAQ

Please feel free to send an email to sales@citytrikesshop.com with any questions you may have. We will definitely have someone call you if there is something that we simply cannot resolve over email. Our goal is to work as effectively as possible to ensure that everyone who is interested is contacted and that no one “falls through the cracks.”

To view the costs of the many trikes we offer, please visit our product page. Once taxes and registration are completed, it is delivered right to your home.

Of course! We are pleased to ship to any location on the planet. To cover the materials and labor required to properly package your new trike for shipping by air or sea, we charge a $175 crating fee. After we provide you with the shipment’s weight and dimensions, YOU will need to get in touch with a customs broker and pay them directly. There are no extra costs associated with working with your broker.

We plan on offering basic rollers in the future, but we don’t offer them at the moment. Stay tuned to our socials below to find out when we do start to offer them.

We plan to deliver before the 26-week mark, which is what we are announcing. The lead time is flexible because we are now employing more qualified team members and streamlining our procedures.

We don’t provide product specs, plans, blueprints, or any other kind of intellectual property. Our designs are the result of a great deal of time, money, and effort. We are delighted that you are interested in our work, but if you would like to participate, simply purchase individual parts or complete projects from us.